IT Support Page

We do general troubleshooting of your IT problems. So what does it mean? Here are the examples to what we actually do

1. If you find you can’t access your application and you can’t solve it you can call us

2. If you can’t access the internet, you can first call your vendor(eg. singtel) if there is any problem with their network. and best if they can do it for free and quickly. If you can’t wait we can also come down to take a look what’s the problem. Of course there will most probably be some charges.

3. If it’s not your vendor (eg. Singtel) problem and you have some small problems with the network you can call us.

4. If your computer or printer breaks down or printer breaks down, you can call us

5. If your computer breaks down and u want us to try to recover your data you can call us. *Base on best effort basis. We won’t charge for data recovery if we can’t recover and we will give you better(more expensive) alternatives

6. If your NAS breaks down and you want us to recover your data you can also call us. *Base on best effort basis. We won’t charge for data recovery if we can’t recover and we will give you better(more expensive) alternatives

7. If you think your data is important to you and you need backups. We have backup solutions.

8. If you need a centralized storage, a place where all your employees to store their files. Contact us.

9. We do general IT Consultancy kinda of for free cause we hope that there is a chance that we have a solution to sell you and be able to make some money out of it, so if you feel that you have a problem that need IT Consultancy. Feel free to call us and arrange a meeting.

10. We do business reports using qlikview a business intelligence(bi) tool.

11. We can build your websites for you. Host it. Register the domain name

12. We can build customize web solutions for you if you need it. Take an under study of your current system you need to enchance pull information out of it into another database and build another system around it. While this option is in the long term a rewarding one to make a system that suits your needs. I do caution against this solution. Commitment level for both on your side as a customer and our side as a vendor must be very high. Cost will be high. How system works needs to be scoped and fixed. There should be ample time taken to draft the system. changing takes time and costs money. There will be bugs that need time to find out and time to correct. Features take time. They are not immeadiate it takes days, weeks and months to code something.

enquiries@www.arevainna.com | support@www.arevainna.com | sales@www.arevainna.com | postmaster@www.arevainna.com | webmaster@www.arevainna.com | hiring@www.arevainna.com

or leave us a message here.

7 Chin Bee Drive singapore 619857

Tel: (65) 9368 6328 Fax: (65) 6473 0186

if you can’t call the telephone feel free to leave a sms message

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